 The Big Book of Customer Service Training Games (Big Book Series) Author: Peggy Carlaw Manufacturer: McGraw-Hill ListPrice: $24.95 Offer: $16.47
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 The Nordstrom Way to Customer Service Excellence: A Handbook For Implementing Great Service in Your Organization Author: Robert Spector Manufacturer: Wiley ListPrice: $21.95 Offer: $14.93
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 Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation (Perfect Phrases) Author: Robert Bacal Manufacturer: McGraw-Hill ListPrice: $9.95 Offer: $9.95
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 Great Customer Service on the Telephone (Worksmart Series) Author: Kristin Anderson Manufacturer: AMACOM ListPrice: $10.95 Offer: $9.85
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 Super Service: Seven Keys to Delivering Great Customer Service...Even When You Don't Feel Like It!...Even When They Don't Deserve It! Author: Jeff Gee Manufacturer: McGraw-Hill ListPrice: $14.95 Offer: $10.17
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 Customer Service For Dummies (For Dummies (Business & Personal Finance)) Author: Karen Leland Manufacturer: For Dummies ListPrice: $21.99 Offer: $14.95
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 Othello (Dover Thrift Editions) Author: William Shakespeare Manufacturer: Dover Publications ListPrice: $1.50 Offer: $1.50
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 Customer Service Training 101: Quick and Easy Techniques That Get Great Results Author: Renee Evenson Manufacturer: AMACOM ListPrice: $21.95 Offer: $14.93
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 Branded Customer Service: The New Competitive Edge Author: Janelle Barlow Manufacturer: Berrett-Koehler Publishers ListPrice: $19.95 Offer: $13.57
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 Best Practices in Customer Service Author: Ron Zemke Manufacturer: AMACOM ListPrice: $39.95 Offer: $26.37
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 Superior Customer Service: How to Keep Customers Racing Back to Your Business--Time Tested Examples from Leading Companies Author: Dan Blacharski Manufacturer: Atlantic Publishing Company ListPrice: $19.95 Offer: $13.57
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 Hamlet (Shakespeare Made Easy) Author: William Shakespeare Manufacturer: Barron's Educational Series ListPrice: $6.95 Offer: $6.95
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 Coaching Knock Your Socks Off Service Author: Ron Zemke Manufacturer: AMACOM ListPrice: $18.95 Offer: $12.89
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 King Richard II (Arden Shakespeare: Third Series) Author: William Shakespeare Manufacturer: Arden ListPrice: $14.99 Offer: $13.49
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 Customer Service for Dummies Author: Karen Leland Manufacturer: For Dummies ListPrice: $21.99
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 180 Ways To Walk The Customer Service Talk Author: Eric Harvey Manufacturer: Walk the Talk Company ListPrice: $10.95 Offer: $10.95
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 Delivering Knock Your Socks Off Service (Knock Your Socks Off Series) Author: Performance Research Associates Manufacturer: AMACOM ListPrice: $18.95
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 The Tempest (Shakespeare Made Easy) Author: William Shakespeare Manufacturer: Barron's Educational Series ListPrice: $6.95 Offer: $6.95
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 King Lear (The Pelican Shakespeare) Author: William Shakespeare Manufacturer: Penguin Classics ListPrice: $6.00 Offer: $6.00
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 The Merchant of Venice (The Pelican Shakespeare) Author: William Shakespeare Manufacturer: Penguin Classics ListPrice: $6.00 Offer: $6.00
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 Much Ado About Nothing (Dover Thrift Editions) Author: William Shakespeare Manufacturer: Dover Publications ListPrice: $1.50 Offer: $3.49
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 Hey, I'm the Customer: Front Line Tips for Providing Superior Customer Service Author: Ron Willingham Manufacturer: Prentice Hall Press ListPrice: $14.95 Offer: $11.66
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 King Henry IV, Part 1 (Arden Shakespeare: Third Series) Author: William Shakespeare Manufacturer: Arden ListPrice: $14.99 Offer: $13.49
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 The Winter`s Tale (Signet Classics) Author: William Shakespeare Manufacturer: Signet Classics ListPrice: $4.95 Offer: $4.95
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 Monitoring, Measuring, & Managing Customer Service Author: Gary S., PhD Goodman Manufacturer: Jossey-Bass ListPrice: $40.00 Offer: $32.00
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 Troilus and Cressida (Arden Shakespeare: Third Series) Author: William Shakespeare Manufacturer: Arden ListPrice: $14.99 Offer: $14.99
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 Customer Service 101: Basic Lessons to Be Your Best Author: Renee Evenson Manufacturer: Bull`sEye Publishing ListPrice: $12.95 Offer: $11.01
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