Fish! A Remarkable Way to Boost Morale and Improve Results
Author: Stephen C. Lundin
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Influencer: The Power to Change Anything
Author: Kerry Patterson
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Loretta Laroche: Humor Your Stress
Actor: Alicia Leigh Willis
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The Joy of Stress
Actor: Loretta LaRoche
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Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation (Perfect Phrases)
Author: Robert Bacal
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The Big Book of Customer Service Training Games (Big Book Series)
Author: Peggy Carlaw
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The Power of Time Management & Goal Setting
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Business Buffet-Finding, Getting and Keeping Customers: Sales Success
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Great Customer Service on the Telephone (Worksmart Series)
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Developing Quality Leadership
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Customer Service For Dummies (For Dummies (Business & Personal Finance))
Author: Karen Leland
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Customer Service Training 101: Quick and Easy Techniques That Get Great Results
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Personal Trainer's Guide to Developing Unsurpassed Customer Service
Actor: Teri O'Brien
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Rating: NR (Not Rated)
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Delivering Knock Your Socks Off Service (Knock Your Socks Off Series)
Author: Performance Research Associates
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Super Service: Seven Keys to Delivering Great Customer Service...Even When You Don't Feel Like It!...Even When They Don't Deserve It!
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Coaching Knock Your Socks Off Service
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Exceptional Customer Service: Going Beyond Your Good Service to Exceed the Customer's Expectation
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Best Practices in Customer Service
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Beyond "Hello": A Practical Guide for Excellent Telephone Communication and Quality Customer Service
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Delivering Knock Your Socks Off Service (Knock Your Socks Off Series)
Author: Performance Research Associates
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Customer Service for Dummies
Author: Karen Leland
Manufacturer: For Dummies
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Customer Service 101: Basic Lessons to Be Your Best
Author: Renee Evenson
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How to Give Exceptional Customer Service
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